Thought I will forward this to you from one of our clients we sent of
yesterday to Port Elizabeth airport.

Hi Biba

I recently made use of above (attached) company’s services transporting a doggie from JHBG to PE – what a pleasure – prompt, caring and proffessional. I can higly recommend them to anyone needing to have a pet transported with care and without hassle.
Can you please put this out on the network.

Many thanks
Erma

Hello Carol,

This is too let you know that Max and Excalibar have arrived at Ladyhaye
safe and well.
Regards.
Brian.

From Knightwood Kennels
Kato & Saskia arrived safe and well – see photo.
Michael

Testimonial to Animal Travel

Jack and Purdy – Happy Arrivals in the U.K!

On 04 September 2008 we received this happy testimonial from Lisa about Jack and Purdy, safe and sound with her in Manchester.

Subject: Thank You

Dear Vanessa,

Since my childhood, dogs have always been part of our family life. In fact, the animals have always been loved and cherished. This sentiment is one Frank and I shared. Jack, the Jack Russell, and Purdy, the Dalmatian, are fondly considered as our four-legged kids. They are an integral part of our family unit. When the off-shore position was made available to me, there was no doubt that Jack and Purdy would be relocating with us. Sadly Frank passed away a few weeks into this project. Having to deal with his death and the knowledge that Jack and Purdy would soon no longer be with me as their six-month quarantine had to be endured by them was difficult.

But from the first email communication, the professional and understanding aptitude was immediately evident . The transportation of Jack and Purdy as a family unit – they were never separated during any stage – from Durban to Johannesburg and eventually to Manchester-  was efficiently carried out. The fact that Purdy’s box was too large for a certain carrier was not seen as a hurdle, but a challenge that was overcome as the kids arrived together in the UK, albeit before I did!

Venessa, thank you too for your patience towards me in respect of my many phone calls and questions. You were empathetic and professional towards me throughout this project. For this I am most appreciative as well. The Animal Travel Agency will be recommended by me to any friend or colleague who requires assistance in transporting their four legged friends.

Both Xica and Formiga arrived yesterday safely! Everything went well and without any problems!. they are now trying to adapt to their new home where the met their 4 legs “cousins”. 6 cats and a dog.
Keep well and thank you so much for everything and all your work!Maria

I hope that you are well. This is just a note to let you know that we got our pets out of quarantine this morning and they are as healthy as anything.
It is amazing how quickly six months went by.
We would also like to thank you for the efficient and professional way in which the relocation of our pets was handled by yourself.
We also highly recommend The Little Creek, which is the place that our animals spent their quarantine period. Brett Cassidy who owns the business and his staff (Laura,Maxine,Richard and Liam) were fantastic. I would highly recommend you using them in future.
We were always kept informed of how they were getting on and if the older pets needed any medication etc. I don’t think we could have chosen a better place for them to spend their time.Best Regards
Alan Rehbock

Trust you are having a break and enjoying the holiday
My sincere thanks for the excellent service and ensuring that my newly aquired beloved Thandi arrived here in East London safely. Took her down onto the beach yesterday and although could not quite understand why the water came in and then went out again she had a wonderful romp and must have thought it was great to just run on the wide open space of the beach-she sleeps right through the night and does not cry at all-what a pleasure.
Once again many thanksTake care
Kind Regards
Alex

It took me a while to react after my dogs arrived.
It does not mean I had forgotton about who organised it.
My husband Kees and I want to thank you for the trouble you took in getting our Bostons here. They arrived safely( as Hans already let you know) and we were really impressed with the way KLM handles the animals. As we were waiting outside the gate for our little entrance passes to get to ” the AnimalHotel” I saw my dogs walking past on the line. They were being relieved and walked after the long flight by one of the staff..
Once inside their offices we had to wait for the papers to come from the flight and the vet who works there offered to show us around. That is, behind closed doors. We welcomed that offer and saw what and how animals can expect to be treated after flights. Huge clean halls, clean personell, kennels for stranded or quarantine animals. Very sober but clean. As we stood there talking 5 horses arrived in transfer on their way to Aachen, W.Championships dressage and jumping etc. So calm and collected everything. Educational. Once the papers arrived my husband took them to customs, 1,1/2 min walk. They stamped the papers, never even talked about house quarantine, and sent us on our way. no 2 words minced about anything at all. So simple, so easy, you wouldn’t believe it after everything you and us had to go through. Yes, we understand that they don’t want rabies here, but there is a definite misunderstanding about microchips and rabies innocculation or rather the time between the 2 excercises. This is clear from the letter Van Gheel sent to Dr. Gilfillan and the rather disdainful answer to that from Gilfillan. Shame, the man also only acts on the EU Regulations, I understand that also. Anyway, you must have picked up a few things here from this whole saga that might stand you in good stead for a next transport to the Netherlands( Not too soon, I can hear you sigh)
The dogs were fine when they arrived, albeit extremely confused. The smaller one, Thombi still finds her basket the safest place in the house and does not venture out much. I have to walk them on the line a lot and they both think that stinks. But,,,what they do not realise is, that we have a house in a small village with lots and lots of farmland all around us. They can still run around without a leash into the field when I let them. Ha,,, compare that to all those thousands upon thousands of dogs that don’t live in surroundings like these. We take them with us in the street when we go shopping and that is quite trying for them. They are not used to seeing so many people in one place and people want to stroke them all the time.. It will all come right in the end, I am sure, given time. Nixon definitively has ” integrated” better than his sister. They miss the freedom and the climate. So do I and I sympathise wholly when we have to go out in the rain with them.
Thanks again and even though I know Hans phoned you about the succesful trip( they are such darlings these 2guys) we wanted to let you know personally and also how they were doing after 2 weeks.
Kind regards and I shall recommend Animal Travel should the occasion arise.
Anita en Kees Vinkesteijn.

Just to let you know that the cats arrived safely and are busy settling into their new home. Thanks for your help in getting them here.kind regards
Jayne

Just wanted to let you know that I collected Chad on Saturday without any problem. It was great to get her after so many months and would just like to say THANK YOU for all your help through the whole process.
Chad is absolutely fine although still getting used to her new surroundings.Cheers
Kirsten

Hi Duncan,

Just wanted to let you know that Biggie arrived safely and in a healthy state. We had no problems clearing him at customs and with the Dr.
Thanks to you and your team for all the help in getting our dog here safe and sound….

We really appreciate it!
God bless…
Sipho & Leanne Dlamini

Yes, sorry, I also have a bit of a mess with my dates and extremely hectic times!! I do confirm that I will be in Zurich on the 22nd, to pick up Genie and do all the formalities. Sorry about that, I think I have been giving you heart attacks all along!!!
The support from your side has been amazing! Thanks

Best regards
Martin.

Hello Diana!

Both Xica and Formiga arrived yesterday safely! Everything went well and without any problems!. they are now trying to adapt to their new home where the met their 4 legs “cousins”. 6 cats and a dog.
Keep well and thank you so much for everything and all your work!

Maria

Dear Diana, It took me a while to react after my dogs arrived.
It does not mean I had forgotton about who organised it.
My husband Kees and I want to thank you for the trouble you took in getting our Bostons here. They arrived safely( as Hans already let you know) and we were really impressed with the way KLM handles the animals. As we were waiting outside the gate for our little entrance passes to get to ” the AnimalHotel” I saw my dogs walking past on the line. They were being relieved and walked after the long flight by one of the staff..
Once inside their offices we had to wait for the papers to come from the flight and the vet who works there offered to show us around. That is, behind closed doors. We welcomed that offer and saw what and how animals can expect to be treated after flights. Huge clean halls, clean personell, kennels for stranded or quarantine animals. Very sober but clean. As we stood there talking 5 horses arrived in transfer on their way to Aachen, W.Championships dressage and jumping etc. So calm and collected everything. Educational. Once the papers arrived my husband took them to customs, 1,1/2 min walk. They stamped the papers, never even talked about house quarantine, and sent us on our way. no 2 words minced about anything at all. So simple, so easy, you wouldn’t believe it after everything you and us had to go through. Yes, we understand that they don’t want rabies here, but there is a definite misunderstanding about microchips and rabies innocculation or rather the time between the 2 excercises. This is clear from the letter Van Gheel sent to Dr. Gilfillan and the rather disdainful answer to that from Gilfillan. Shame, the man also only acts on the EU Regulations, I understand that also. Anyway, you must have picked up a few things here from this whole saga that might stand you in good stead for a next transport to the Netherlands( Not too soon, I can hear you sigh)
The dogs were fine when they arrived, albeit extremely confused. The smaller one, Thombi still finds her basket the safest place in the house and does not venture out much. I have to walk them on the line a lot and they both think that stinks. But,,,what they do not realise is, that we have a house in a small village with lots and lots of farmland all around us. They can still run around without a leash into the field when I let them. Ha,,, compare that to all those thousands upon thousands of dogs that don’t live in surroundings like these. We take them with us in the street when we go shopping and that is quite trying for them. They are not used to seeing so many people in one place and people want to stroke them all the time.. It will all come right in the end, I am sure, given time. Nixon definitively has ” integrated” better than his sister. They miss the freedom and the climate. So do I and I sympathise wholly when we have to go out in the rain with them.
Thanks again and even though I know Hans phoned you about the succesful trip( they are such darlings these 2guys) we wanted to let you know personally and also how they were doing after 2 weeks.
Kind regards and I shall recommend Animal Travel should the occasion arise.
Anita en Kees Vinkesteijn.