Testimonial to Animal Travel

Jack and Purdy – Happy Arrivals in the U.K!

On 04 September 2008 we received this happy testimonial from Lisa about Jack and Purdy, safe and sound with her in Manchester.

Subject: Thank You

Dear Vanessa,

Since my childhood, dogs have always been part of our family life. In fact, the animals have always been loved and cherished. This sentiment is one Frank and I shared. Jack, the Jack Russell, and Purdy, the Dalmatian, are fondly considered as our four-legged kids. They are an integral part of our family unit. When the off-shore position was made available to me, there was no doubt that Jack and Purdy would be relocating with us. Sadly Frank passed away a few weeks into this project. Having to deal with his death and the knowledge that Jack and Purdy would soon no longer be with me as their six-month quarantine had to be endured by them was difficult. 

But from the first email communication, the professional and understanding aptitude was immediately evident . The transportation of Jack and Purdy as a family unit – they were never separated during any stage – from Durban to Johannesburg and eventually to Manchester-  was efficiently carried out. The fact that Purdy’s box was too large for a certain carrier was not seen as a hurdle, but a challenge that was overcome as the kids arrived together in the UK, albeit before I did!

Venessa, thank you too for your patience towards me in respect of my many phone calls and questions. You were empathetic and professional towards me throughout this project. For this I am most appreciative as well. The Animal Travel Agency will be recommended by me to any friend or colleague who requires assistance in transporting their four legged friends.

 

 

 

From: Lisa Kopke